Snapchat’s My AI chatbot glitched so hard it started posting Stories

My AI, the in-app digital assistant that rides herd on your Snapchat Plus experience, has suffered numerous breakdowns and technical malfunctions since its debut in February. Tuesday was more of the same as the chatbot took it upon itself to post single-second-long Stories to users’ feeds and then go unresponsive for extended periods of time. Thing is, My AI doesn’t have the capacity to post to Stories. And now it’s got a bunch of people on Twitter wondering if we’re at the dawning of the Singularity.

As first reported by TechCrunch, the My AI chatbot posted a two-tone image in Stories, which one user mistook for a shot of their ceiling. What’s more, upon being asked about the mysterious post, the bot would either go dark or respond that it was suffering a technical issue. This explanation proved insufficient for many users, causing minor panic and jokes about the AI system’s imminent awakening. In the end however, it really was a technical issue.

“My AI experienced a temporary outage that’s now resolved,” a spokesperson told TechCrunch, adding that “At this time, My AI does not have Stories feature.”

The My AI bot is bundled as part of the company’s $3.99/month Snapchat Plus package and offers users a variety of features. These include AR filter recommendations and suggestions for restaurant and activities based on currently popular places on the Snap Map. It also offers AI functionality in group chat, photo and video snaps, and text messages, as well as an AI persona. A text-to-image genAI is also reportedly in the works, though the ads have already arrived.

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Andrew Tarantola